How We Fixed It

🛠 Problem #1: Years of Deferred Maintenance

The Issue: Roof leaks, clogged gutters, a failing clubhouse, and neglected carports—everything was falling apart.

The Fix: We prioritized repairs, created a strategic punch list, and tackled the worst offenders first.

✅ Installed new heat tape to prevent winter water damage
✅ Cleaned and repaired gutters to stop future leaks
✅ Overhauled the clubhouse, repaired the dehumidifiers, replaced rotted drywall, and fixed or replaced damaged pool equipment
✅ Instituted a preventative maintenance program for important equipment like the dehumidifiers
✅ Replaced subpar equipment with code-compliant upgrades, such as sealed acid tanks in the pump room to protect mechanical equipment
✅ Brought in a structural engineer to rebuild the collapsed carport, inspect the remaining carports, and create a plan for any necessary reinforcements 

📌 Result: Critical issues addressed, with a long-term plan in place to prevent future damage.

💬 Problem #2: Poor Communication & Owner Frustration

The Issue: Homeowners couldn’t get a response from the corporate management company, board members were drowning in responsibilities, vendors were going unsupervised, and basic questions went unanswered.

The Fix: We streamlined communication, empowered the board, implemented regular property checks and on-site time for vendor oversight, and made it easy for residents to get the info they needed through an easy-to-use owner portal.

✅ Launched a new owner portal for online payments, maintenance requests, HOA document storage, and rule enforcement
✅ Implemented mass email & text messages for important updates so residents are never left in the dark
✅ Worked with the board to set clear priorities and a long-term strategy

📌 Result: Owners finally felt heard, the board had support, and communication breakdowns became a thing of the past.

📊 Problem #3: Financial & Administrative Chaos

The Issue: The budget was a mess, meeting records weren’t compliant with state laws, and the HOA was losing money on amenities like RV parking and clubhouse rentals.

The Fix: We cleaned up the books, simplified financial tracking, and put proper oversight in place.

✅ Streamlined the budget by eliminating unnecessary categories
✅ Took over meeting minutes & record-keeping to ensure compliance
✅ Revamped RV parking & clubhouse rental tracking—recovering lost revenue
✅ Implemented a new system for tracking rule violations & fines

📌 Result: A financially stable, well-organized HOA with clear financials and compliant records.

The Outcome: A Thriving Community

Since partnering with K&K, Alpine Summit HOA has completely turned things around. What was once a neglected, frustrated community is now a well-run, financially stable neighborhood where issues get handled proactively. Homeowners trust their board again, and vendors want to work with the HOA instead of avoiding it.

📌 Need an HOA management team that actually gets things done?

Note on Privacy:
To protect the privacy of the community, its board, and homeowners, “Alpine Summit HOA” is a placeholder name. Full details are available upon request for authorized parties.